The system for the multi-channel customer order acquisition
Net Seller, part of the Tesi Business Control Tower allows to extend the ERP in the order acquisition process from customers and sales force, through computer, tablet and mobile (iPad, Tablet Android, PDA Windows), in order to optimize and share documents and information of the sale cycle in a structured way; also allows companies to get a proper infrastructure, suitable for B2B e-Commerce sales extension.
Net Seller, integrated with internal information systems, speeds and simplifies the order process, allowing the company to:
- define specific price lists
- define terms of delivery
- publish goods availability (in line with the night before or in real time) and material in exhaustion
- evaluate exposures and information on back-end systems
- receive orders via: web application, Dynamic PDF, EDI, Xml, ...
The system allows besides the creation of customized shops for the single customers (quickly activated also through agents) to which propose diversified catalogs, offers and promotions or to which open the complete catalog.

Targets
- Standardization of order receiving procedures
- Reduction of data entry activities by staff
- Elimination of mistakes resulting from manual data entry
- Updating and distribution of business logic (customer lists, products, price lists, discounts, promotions, etc.)
- Faster entering of orders
- Possibility to get a suitable infrastructure to extend sales for e-Commerce
Functions
FOR THE SALESMAN
- Combined shop-customer management
- Product Range/Promotion visualization
- Management of “order templates” for each customer
- Products selection for Request for Purchase (shopping cart)
- Monitoring the process of order generation
- Visualization of open orders, depending on their work progression
- Management of historical orders
- Visualization of order processing (also for point of sales)
FOR THE CUSTOMER
- Merchandise assortment
- Request for Purchase based on catalogues/promotions
- Confirmation/Variation from Request for Purchase to order
- Visualization of open orders, depending on their work progression
- Management of historical orders
- Notice for goods withdrawal/delivery
FOR THE COMPANY / RETAILER
- Interfacing with registries, catalogs and offers already existing or planned on internal information systems
- Creation of diversified catalogues (for salesman/customer/store)
- Creation of offers and promotional campaigns
- Receiving orders; integration with internal information systems
- Preparation lists for order processing
- Centralized parameterization of agents/clients/stores links
- Visibility of the entire sales process
Tesi also provides multilingual applicative and operative Help Desk services, even for international projects, offering to its customers a guaranteed service (24/7) at a defined cost.